Welcome to Nutra Prezz. By accessing or using our website www.nutraprezz.com and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Nutra Prezz™. Throughout the site, the terms “we”, “us”, and “our” refer to Nutra Prezz. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Medical Disclaimer

Nutra Prezz is a provider of nutritional supplements and nutraceuticals. We are not a medical facility.

• Not Medication: The products sold on this website (including but not limited to Whey Protein, Multivitamins, Fish Oil) are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

• Consult a Professional: The information provided on this website is for informational purposes only and is not a substitute for professional medical advice. Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you are pregnant, nursing, have a known medical condition, or are taking prescription medications.

• Results May Vary: Individual results from using our products may vary depending on your body type, diet, and exercise regimen.

3. Products and Manufacturing

• Third-Party Manufacturing: Nutra Prezz products are manufactured by FSSAI-licensed third-party facilities that adhere to Good Manufacturing Practices (GMP). While we ensure the highest quality standards, Nutra Prezz acts as the marketer and retailer of these goods.

• Product Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

• Packaging: Actual product packaging and materials may contain more and different information than what is shown on our website. We recommend that you do not rely solely on the information presented and always read labels, warnings, and directions before using or consuming a product.

4. Pricing and Payments

• Currency: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST), unless stated otherwise.

• Price Changes: Prices for our products are subject to change without notice.

• Payment Methods: We accept payments via UPI, Credit/Debit Cards, and Net Banking through our secure payment gateway.

• Order Cancellation: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Shipping and Delivery

• Timeline: We strive to dispatch orders within [24-48] hours. Standard delivery times are between [3-7] business days depending on your location in India.

• Delays: Nutra Prezz is not liable for delays caused by the logistics partner, natural calamities, or unforeseen circumstances.

• Damaged Goods: If you receive a damaged product, you must report it to us within [24] hours of delivery with photographic proof.

6. Returns and Refunds

• Hygiene & Safety: Due to the consumable nature of our products (supplements), we do not accept returns of opened or used products for hygiene and safety reasons.

• Eligible Returns: Returns are only accepted if the wrong product was delivered or if the product arrived in a damaged condition.

• Please review our full Refund Policy [Link to Refund Policy] for detailed information.

7. Limitation of Liability

• In no case shall Nutra Prezz, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

• We are not liable for any allergic reactions or health issues arising from the consumption of ingredients clearly listed on the product packaging. It is the customer's responsibility to check the ingredient list for potential allergens.

8. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Nutra Prezz or its content suppliers and is protected by Indian and international copyright laws.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at:

• Email: support@nutraprezz.com

• Phone: +91 86681 23539

• Registered Address: 57/32, LIC colony road, 3rd street, Nerkundram Padhai, Vadapalani, Chennai - 600026.